Consulting
Our team of engineers specialized in analytical sciences advises you in the choice of our solutions but can also accompany you for the design of tailor-made solutions according to your specifications. Our support service is deployed throughout the implementation of your solution. The HTDS team to best meet your needs offers several consulting services to assist you throughout the implementation of your solution. We offer tracking throughout the lifecycle of your device.
* By filling out the form, I accept the use of my personal data for professional purposes. Learn more about our Privacy policy
Pre-sales
Our engineers verify the feasibility of your project and select with you the best solutions to meet your specific needs. To do so, we are listening to your requirements and technical constraints of your applications. We are a force of proposal to deliver you precise information on the technology providing the optimal answer to your problematic.
quality guarantee
For optimum quality of use we offer you a follow-up throughout the lifecycle of the device in which you have invested.
- CONSULTING : We know your industry, the standards that must be respected in terms of analytical instrumentation.
- INSTALLATION: After the installation of your device, our technical engineer will ensure its good settings for your future use. Our facilities are in compliance with the manufacturers’ procedures and the standards in force.
- MAINTENANCE: Our services are available for your disposal wherever you are and whatever your device.
- EVOLUTION: We can realize your diagnosis of park at your request, advise you on the add new modules or connections, and update the software. REPLACEMENT: When updates are not enough, we recommend and propose a replacement instrument at the best price / quality ratio.
Our strengths
EXPERTISE :
HTDS markets the products of world leaders in high-tech detection. It relies on a team of experts in pre-sales and after sales.
FLEXIBILITY :
HTDS positions itself on complementary sectors and cultivates the multi-competence of its employees. It offers tailor-made quality support at all stages of the implementation of a solution: design, installation, training, maintenance.
REACTIVITY :
HTDS relies on proximity for the highest quality of service. It offers expertise and a highly responsive maintenance service thanks to a local presence.